Refund and Returns Policy

Returns & Refunds Policy for azurecovestore.com

Last Updated: 09-02-2024

Returns

 

1. 1. Eligibility:

       

      • • To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.

1. 1. Initiating a Return:

       

      • • Contact our customer service team at [customer service email/phone] within [number of days] days of receiving the product to initiate the return process.

1. 1. Return Authorization:

       

      • • A return authorization (RA) number may be issued for your return. Please include this number with your returned item.

1. 1. Shipping:

       

      • • Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

Refunds

 

1. 1. Refund Process:

       

      • • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

1. 1. Timing:

       

      • • Refunds may take [number of days] days to be processed and reflected in your account. The processing time may vary depending on your payment provider.

1. 1. Exclusions:

       

      • • Certain items are non-returnable, such as [list any exclusions, e.g., gift cards, personalized items, etc.].

Exchanges

 

1. 1. Product Exchange:

       

      • • If you received a defective or damaged item and need to exchange it for the same item, contact us to arrange an exchange.

Damaged or Defective Items

 

1. 1. Reporting Damage:

       

      • • If you receive a damaged or defective item, contact us within 07 days of receiving the product with clear photos of the damaged or defective item.

1. 1. Replacement:

       

      • • We will evaluate the issue and, if eligible, provide a replacement or offer a refund.

Cancellations

 

1. 1. Cancellation Policy:

       

      • • Orders may be canceled within 07 of purchase. Once an order is processed and shipped, it cannot be canceled.

Contact Information

If you have any questions about our Returns & Refunds Policy, you can contact us at:

azurecovestore.com
Address: 5425 Village Drive suite 103
Viera fl 32955
Phone: +1 (321) 480-7663
Email: info@azurecovestore.com